Documentation

How Every Part Of Flidu Works

The product reference for Website Widgets, AI Chatbot, and the platform around them — organized the way the dashboard is, one article per task.

Install Flidu On Your WebsiteThe complete installation reference — script, placement, and verification.Follow The Setup GuideA guided journey from workspace to live widget, with progress tracking.Fix An Issue InsteadTroubleshooting lives in the Help Center — issue-first, not feature-first.

Recommended Starting PointNew to Flidu? Install Flidu On Your Website takes you from snippet to live widget.Read The Guide

Getting Started

All Products5 Articles

What Flidu is, how it is organized, and your first widget or assistant.

What Flidu Is (And What It Is Not)Create Your Workspace And First Website Create A Website Widget Create Your AI Assistant

Website Widgets

Website Widgets6 Articles

Contact widgets — creating, duplicating, and running them per page.

Create And Manage Multiple Widgets Page-Specific Widgets For Campaigns Channel Order And Grouping Premium Channel Previews

AI Chatbot

AI Chatbot6 Articles

Ask AI — sources, indexing, answer behavior, and fallback.

Add Website Data Sources Review Indexed Pages Fresh Page Check Suggested Questions And Source Cards

Contact + Ask AI

All Products4 Articles

How both experiences share one widget shell.

How The Shared Widget Shell Works Switch Between Contact And Ask AI Capture Questions AI Cannot Answer What You Can Label On Each Tab

Channels & Actions

Website Widgets6 Articles

Every channel type and its settings drawer.

WhatsApp: Single And Multiple Agents Contact Form And Guided Form FAQ, Business Hours, And Resources Book Appointment Hand-Off

Installation

All Products5 Articles

The script, where it goes, and how to verify it.

Install Flidu On Your Website Where To Paste The Script Platform Placement Notes Verify Your Installation

Appearance

All Products4 Articles

Colors, position, launcher, and visitor-facing labels.

Colors, Position, And Launcher Style Visitor-Facing Labels Language In The Widget And Ask AI Powered By Flidu Control

Visibility & Targeting

Platform5 Articles

Who sees which widget, and when.

Show Widgets By Page Or Device Traffic-Source Rules Country Targeting Date Scheduling And Days & Hours Targeting

Analytics

Platform5 Articles

Per-product-line analytics and usage counters.

Website Widgets Analytics AI Chatbot Analytics Usage Counters And Limits Content Gaps From Visitor Questions

Data Hub

Platform5 Articles

Records, questions, exports, and retention.

Records And Submissions Visitor Questions In Data Hub Export Data Hub Records Retention By Plan

Workspaces & Teams

Platform4 Articles

Workspaces, roles, and agency patterns.

Create And Switch Workspaces Invite Teammates And Roles Separate Billing Per Workspace Agency Workspace Patterns

Billing & Plans

Platform6 Articles

Plans per product line, Bundle & Save, and limits.

Plans Per Product Line Bundle & Save Upgrades, Downgrades, And Proration Usage Limits, Grace Thresholds, And What Happens Next

Security & Privacy

Platform4 Articles

Sessions, privacy-safe analytics, and data handling.

How Flidu Protects Sessions Privacy-Safe Analytics Spam And Abuse Prevention Data Retention And Deletion

Read Enough? Try It In Your Own Dashboard.

Every guide here matches the dashboard you get when you sign up. Try the product free while you read.

Start Free Open The Setup Guide