Channels & Actions · Website Widgets
Give Visitors A
Clear Next Step.
Add WhatsApp, links, forms, feedback, booking, resources, offers, and guided actions to your website widget. Help visitors move from interest to action without adding separate tools.
WhatsAppContact FormFAQBook AppointmentOffersGuided Form
WhatsApp Tapped
Action recorded
Add ChannelCustomizePublishLearn What Visitors Click
Contact channels follow Website Widgets. Ask AI follows AI Chatbot.
From Channel To Visitor Action
Add a channel. Guide the next step.
Build the actions visitors need, publish them in one widget, and learn what they use.
Channel Library
Every action, one library.
Browse the channels you can add to your Flidu widget. Filter by what you need, then open a channel guide to learn more.
Quick contact
WhatsApp
Send visitors to your WhatsApp in a single tap.
Learn More
Custom link
Custom Link (Call)
Add a Custom Link with your phone number so visitors can call in one tap.
Learn More
Custom link
Custom Link (Email)
Add a Custom Link with your email address so visitors can email you in one tap.
Learn More
External link
Messenger
Send visitors to your Facebook Page on Messenger.
Learn More
External link
Instagram DM
Send visitors to your Instagram DM.
Learn More
External link
Telegram
Open a Telegram chat with your team.
Learn More
Location
Find Us / Maps
Point visitors to your location on the map.
Learn More
Review
Leave a Review
Invite happy visitors to leave a review.
Learn More
Custom link
Custom Link
Link to a web page, a phone number, or an email address.
Learn More
Form
Contact Form
Collect questions and requests in the widget.
Learn More
Rating
Feedback
Gather ratings and comments from visitors.
Learn More
Guided request
Guided Form
Walk visitors through a step-by-step request.
Learn More
Content
FAQ
Answer common questions right in the widget.
Learn More
Hours
Business Hours
Show visitors when you are open.
Learn More
Booking
Book Appointment
Guide visitors to book a time with you.
Learn More
Services
Services & Pricing
Explain your services and options clearly.
Learn More
Resource
Resources
Surface helpful links, guides, and materials.
Learn More
Offer
Offers
Show timely offers and promotion details.
Learn More
Flexible channel
Multiple Same-Type Channels
Run several versions of the same channel type, from Website Widgets Business.
Learn More
Records
Per-Channel Records
Filter Data Hub records by channel, from Website Widgets Business.
Learn More
Analytics
Per-Channel Analytics
Filter analytics to a single channel, from Website Widgets Business.
Learn More
Quick Contact Channels
Let visitors choose the fastest way to continue.
Use quick contact channels to send visitors to the right phone number, WhatsApp path, social profile, map location, review page, or external destination.
WhatsApp single-number / single-agent mode, with multiple WhatsApp agents where your plan allows.
Phone and email links, each set up as a Custom Link, that start a call or a new email in one tap.
Social and messaging links for Messenger, Instagram, and Telegram.
Maps and review links, plus custom external links where allowed.
WhatsApp starts in single-number mode with simple external links. A phone link, an email link, and a custom web link are each a Custom Link, and below Website Widgets Business one Custom Link per widget can be live. Multiple WhatsApp agents and more links are available as your Website Widgets plan grows.
Forms, Feedback & Guided Requests
Collect the right details, cleanly.
Use forms and guided requests to collect visitor details, feedback, quotes, or structured requests. Email handling is available where your plan includes it, and records can be stored and analyzed in Website Widgets Data Hub where your Website Widgets plan includes Data Hub.
Contact FormForm
Collect questions, requests, and details from visitors.
FeedbackRating
Gather ratings and comments to improve your pages.
Guided FormGuided request
Guide visitors through a structured request, step by step.
Content & Conversion Channels
Give visitors useful answers before they leave.
Add structured information and conversion paths directly inside the widget — so visitors understand your services, hours, resources, offers, and next steps.
Content
FAQ
Answer common questions before visitors leave.
Learn More
Hours
Business Hours
Show visitors exactly when you are open.
Learn More
Booking
Book Appointment
Guide visitors straight to a booking.
Learn More
Services
Services & Pricing
Explain your services and options clearly.
Learn More
Resource
Resources
Surface helpful links, guides, and materials.
Learn More
Offer
Offers
Show timely offers and promotion details.
Learn More
Flexible Channels For Real Websites
Create separate channels for different needs.
Prepare more tailored widget experiences with editable titles, duplicated channel instances, separate configurations, and per-channel insights, available where your plan includes them.
Rename predefined channels
Duplicate channel instances
Create multiple versions of the same type
Customize helper text and CTA labels
Reorder and organize channels by purpose where available
Enable or disable each instance
Set a separate notification email for each Contact Form
Track data separately per instance
Multiple Same-Type Channels — Included From Website Widgets Business
Actions Become Insights
See what visitors open, click, and submit.
Website Widgets analytics can show how visitors interact with your widget. Data Hub can organize records and deeper insights for the relevant product line where your Website Widgets plan includes it.
Widget OpensContact Tab OpensChannel ClicksForm OpensForm SubmissionsFeedback SubmissionsGuided Form StartsGuided Form SubmitsBooking ClicksResource ClicksOffer OpensOffer Link ClicksReview ClicksCustom Link Clicks
Where Channels Fit In The Flidu Widget
One shell, clear boundaries.
Channels behave the same wherever your widget runs — and limits always stay with their product line.
Contact Only
Use Website Widgets to show contact actions, links, forms, content, and guided paths.
Contact + Ask AI
Pair Website Widgets actions with Ask AI in the same public shell. Ask AI stays under AI Chatbot limits.
Ask AI Only
Ask AI can run without Website Widgets contact channels. It follows AI Chatbot limits and does not consume Website Widgets published-widget slots or visitor allowance.
Plan-Aware, Not Confusing
Start simple. Grow when you need to.
Begin with quick actions, then add richer channels and organization as your plan grows. Website Widgets and AI Chatbot limits always stay separate.
Start Free
Use WhatsApp single-number mode and simple link actions to get started.
Grow Into Paid Channels
Add forms, feedback, FAQ, booking, resources, offers, and guided paths as your plan grows.
Organize With Business
Data Hub records, flexible channel instances, Country Targeting, and advanced insights are advanced Website Widgets controls available where your plan includes them.
Scale With Agency Or Enterprise
Agency presets add Website Widgets scale. Enterprise stays custom. Website Widgets and AI Chatbot limits remain separate.
Best Fit Use Cases
Built for websites that guide.
Service Businesses
Guide visitors from questions to quote requests, bookings, or forms.
Campaign Pages
Give paid traffic quick paths to offers, resources, or contact actions.
Agencies & Client Websites
Build repeatable channel setups across client projects.
Local Businesses
Show maps, hours, reviews, contact paths, and booking actions.
Education & Course Sites
Surface FAQ, resources, contact forms, and guided enquiries.
Product & SaaS Pages
Show pricing resources, demo requests, product questions, and contact actions.
Good To Know
Clear rules, by design.
Basic Channels Keep Visitors Moving
WhatsApp and simple link actions can give visitors a useful starting path.
Forms Are Website Widgets Features
Contact Form and Feedback Form follow your Website Widgets plan access. See Pricing for exact access.
Records Stay In Data Hub
Stored records, per-channel records, and advanced Data Hub views follow your Website Widgets plan access. See Pricing for exact access.
Flexible Same-Type Channels
Create separate versions of the same channel type for teams, products, campaigns, or client sites, available where your plan includes it.
Country Targeting Is Separate
Country Targeting follows Website Widgets plan access and belongs mainly to Targeting & Visibility.
Ask AI Is Separate
Ask AI follows AI Chatbot limits. Contact channels follow Website Widgets.
What Are Channels & Actions?
Channels & Actions are the contact and conversion options you can add to your Flidu widget — WhatsApp, links, forms, feedback, FAQ, booking, resources, offers, and guided actions. They help visitors move from a question to a useful next step.
Which Channels Can I Start With For Free?
On Website Widgets Free you can publish WhatsApp in single-number mode, Telegram, Messenger, Instagram DM, Find Us / Maps, Leave a Review, and one Custom Link per widget. Forms and richer content channels start on paid Website Widgets plans. See Pricing for exact access.
Are Contact Form And Feedback Form Included On Free?
No. Contact Form and Feedback Form start on Website Widgets Starter. On Free you can set them up as drafts, but visitors do not see them. From Starter each submission is emailed to you, and stored records start with Data Hub on Website Widgets Business. See Pricing for exact access.
Can I Create More Than One Version Of The Same Channel?
Yes, from Website Widgets Business. Multiple Same-Type Channels let you run separate instances of the same channel type — like Contact Form: Sales Enquiry and Contact Form: Quote Request — each with its own settings, records, and analytics. See Pricing for exact access.
Can I Rename Channels?
Yes, from Website Widgets Starter you can rename predefined channels. Helper text and button labels can be customized where a channel has them, so each action reads the way your visitors expect.
Can Different Channels Have Different Settings?
Yes. Each channel instance can have its own configuration, and its own records and analytics where your plan includes them, so you can tailor channels to teams, products, services, or campaigns.
Where Do Form And Feedback Records Go?
Form handling is email-based where your plan includes it. Records can be stored and organized in Website Widgets Data Hub with retention and filtering where your plan includes Data Hub. Data Hub access stays product-line specific. See Pricing for exact access.
Can I Track Which Channels Visitors Use?
Yes, from Website Widgets Starter. Analytics show widget opens, Contact tab opens, channel clicks, and completed Contact actions. Website Widgets Free shows your monthly visitor counter only. Per-channel filtering and stored records start on Website Widgets Business. See Pricing for exact access.
Does Ask AI Count As A Website Widgets Channel?
No. Ask AI is part of AI Chatbot, not a Website Widgets channel. It can appear in the same public shell, but it follows AI Chatbot limits and entitlements.
Does Bundle & Save Merge Channel Limits?
No. Bundle & Save is price-only. It can lower the price when both paid product lines are active, but it does not merge limits, records, analytics, Data Hub, targeting, or feature access.
Does AI Chatbot Business Unlock Website Widgets Channels?
No. Website Widgets and AI Chatbot are separate product lines. An AI Chatbot plan does not unlock Website Widgets channels or Website Widgets Country Targeting.
Can Public Visitors See Plan Or Upgrade Messages?
No. Visitors only see the channels and actions you publish. Plan and billing details live in your dashboard, never inside the public widget.
Does Every Channel Have A Dedicated Guide Page?
Yes. Every channel has its own guide page. Each channel’s Learn More link points to that channel’s own page so you can see its setup, visitor experience, and analytics value.