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Small Businesses · One Widget Shell

Help Visitors Get Answers
And Contact You Faster.

Add Ask AI, contact actions, forms, resources, offers, and visitor insights to your website. Let visitors ask questions, understand your business, and choose the right way to continue.

Small businessAsk AIContact actionVisitor insight
flidu.com/dashboard
Example workspace data
Dashboard
SearchCreate
Welcome Back, Sam
Here's what's happening on Birch Lane.
Website Widgets
Active on Birch Lane
Business
Monthly unique visitors82,000 / 100,000
Data Hub activeCountry Targeting
AI Chatbot
Birch Lane Assistant
Starter
AI messages1,530 / 3,000
128 pages indexedSource Cards on
Bundle & Save active — both paid lines. Limits and access stay separate.
Price-only
Live Widget · Contact + Ask AI
Ask or get in touch
Birch Lane Studio
ContactAsk AI
Do you offer weekend appointments?
Yes — we're open Saturdays 9–4. You can book a time or message us directly.
birchlane.example/hours
AskAnswerChoose ActionContact
One widget shell for Contact, Ask AI, or both. Product-line limits stay separate.
From Visitor Question To Clear Next Step

Ask, answer, continue, learn.

A simple path from a visitor question to the right contact action — and the insight to keep improving it.

STEP 01
Visitors Ask Or Choose A Question
Suggested Questions help visitors start with common questions about your business, products, hours, location, offers, or next steps.
STEP 02
Ask AI Answers From Your Website
Ask AI can use website-trained sources and Source Cards to give visitors context for the answer.
STEP 03
Visitors Choose How To Continue
Open WhatsApp, submit a form, view hours, open a booking link, read resources, use an offer, or follow a guided request where configured.
STEP 04
You Learn What People Need
Analytics and Data Hub insights where included can show visitor questions, contact actions, records, content gaps, and channel performance.
Built For Owners Who Need Simple Setup

Useful website communication without heavy software.

Start small, use the channels you already rely on, and grow as your website needs more.

Start With One Widget
Add Contact, Ask AI, or both through one public shell — a simple, lightweight setup.
Use The Channels You Rely On
WhatsApp, a call or email link, maps, forms, and resources — the ways visitors already continue.
Answer Repeated Questions
Help visitors find answers before they leave, with FAQ and website-trained Ask AI.
Learn What Visitors Ask
Review questions, contact actions, and content gaps where included — and keep improving.
Choose The Setup That Fits Your Business

Contact, Ask AI, or both.

Start with what your website needs today — add the other product line later.

Contact Only
For businesses that mainly need WhatsApp, forms, hours, maps, resources, offers, booking links, and guided requests.
Explore Website Widgets
Ask AI Only
For businesses that want website-trained answers without Contact-side channels.
Explore AI Chatbot
Most Complete
Contact + Ask AI
For businesses that want answers and contact actions together inside one widget shell.
Explore Contact + Ask AI
Start with either product line and add the other later. Limits and access stay separate.
Suggested Questions
What do you offer?
Where are you located?
What are your hours?
How do I contact you?
Do you have current offers?
Can I book a time?
What should I do next?
Which option fits my need?
Answers are source-aware with Source Cards
Answer Common Website Questions

Help visitors understand before they contact you.

Small business websites often answer the same questions again and again. Ask AI can help visitors ask about your business, products, availability, location, offers, resources, and next steps using website-trained sources.

Ask AI answers from your website sources, and visitors can switch to the Contact tab in the same widget at any point — it isn't positioned as perfect.
Explore AI Chatbot
Contact Actions Visitors Already Understand

Give visitors familiar ways to continue.

From WhatsApp and forms to maps, hours, booking links, resources, offers, and custom links — simple, familiar next steps.

Quick contact
WhatsApp & Quick Links
Let visitors message you, or add a Custom Link that calls, emails, or opens a web page in a tap.
Contact action
Contact Form
Collect clear, structured enquiries from your website.
Data signal
Feedback
Gather ratings and comments after a visit.
Business hours
Business Hours
Show when your business is open or available.
Quick contact
Find Us / Maps & Leave A Review
Help visitors find you and leave a review.
Booking path
Book Appointment
Send visitors to an external booking page when one exists.
Resource
Resources
Link to menus, brochures, guides, or documents hosted elsewhere.
Offer
Offers
Highlight active offers or announcements.
Guided request
Guided Form
Collect structured requests with a guided form where configured.
Book Appointment opens your existing external booking page. Flidu doesn't manage schedules, reminders, rescheduling, payments, or staff availability.
Make Every Website Page More Helpful

Match the widget to the page visitors are on.

Different pages need different next steps. Create a separate widget for each kind of page, then use Page Targeting — included from Website Widgets Pro — to show each one only on the pages it fits.

Country Targeting follows Website Widgets access — country-level and aggregated only.
Explore Targeting & Visibility
Home PageAsk AI, WhatsApp, Contact Form
Service PageFAQ, Services & Pricing, Book Appointment
Product / Offer PageOffers, Resources, Guided Form
Location PageFind Us / Maps, Business Hours, Leave a Review
Resource PageResources, Ask AI, Contact Form
More Than A Contact Button

Answer, guide, and learn from the same widget.

One widget shell does more than open a chat — it helps visitors decide, and helps you improve.

Answer
Ask AI helps visitors understand your website content.
Guide
Contact actions help visitors choose the right next step.
Capture
Forms and guided requests collect useful details where configured.
Show
Resources, offers, hours, maps, and service details help visitors decide.
Learn
Analytics and Data Hub insights where included show what visitors ask and use.
Improve
Content gaps help you improve website pages, FAQs, offers, and AI answers.
Insights For Better Website Decisions

See what visitors ask before they enquire.

Small businesses often don't know what visitors wanted before they left. Flidu can show focused visitor-question and widget-activity insights where included.

Visitor insight
1,932
Top Visitor Questions
See the questions visitors ask most before they reach out.
Content gap
6
Unanswered Questions
Spot topics your pages or Ask AI sources don’t cover yet.
Contact action
41%
Contact Actions After Ask AI
See how often answers lead to a real contact action.
Channel signal
318
Channel Clicks
Track which contact actions visitors use most.
Data signal
74
Form & Guided Request Activity
See how many visitors submit forms or guided requests.
Source-aware
Top 5
Source Pages Used
See which website pages Ask AI draws answers from most.
Improvement signal
3 new
Content Gaps
Turn repeated questions into pages, FAQs, and answers.
Data signal
Live
Website Widgets & AI Usage
Keep an eye on usage signals for each product line.
Website Widgets Analytics and AI Analytics stay product-line specific. Country insights are Website Widgets-side and aggregated only — not individual visitor profiling. Sample numbers shown are example data.
Small Business Website Playbooks

Example ways small businesses can use Flidu.

Local Shop Or Studio
Show hours and a map link, send visitors to your review page, and answer common questions fast.
Business HoursGoogle MapsReviewsWhatsAppResources
Consultant Or Freelancer
Explain services, answer questions, and route to a booking link.
ServicesFAQContact FormBook AppointmentAsk AI
Clinic Or Wellness Website
Share hours, location, and resources, then send to your booking link.
Business HoursLocationResourcesBook AppointmentAsk AI
Education Or Course Website
Surface FAQ and resources, then capture enrolment interest.
FAQResourcesAsk AIContact Action
Productized Service Website
Explain packages and offers, then collect a guided request.
Services & PricingOffersGuided FormAsk AIContact Form
Simple Online Store Help Page
Answer website-based questions and point to contact options.
FAQResourcesContact OptionsAsk AI
Works With Your Existing Website

Add a helpful layer without rebuilding your website.

Flidu is a lightweight website widget layer. Add the widget to your existing website and configure contact actions, Ask AI, sources, and insights from the dashboard.

One installed script for your websiteShow Contact only, Ask AI only, or bothWebsite-trained sources where AI Chatbot is usedMobile-friendly public widget shellDashboard setup for channels and sourcesPublic visitors never see billing or plan details
One installed script
<!-- Add once, before </body> -->
<script src="https://flidu.com/widget.js"
  data-widget="YOUR_WIDGET_KEY"></script>
Shows Contact only, Ask AI only, or both — from the dashboard.
yourbusiness.com
Contact + Ask AI
Your widget sits on your existing pages — public visitors never see billing or plan details.
Start Simple. Grow When You Need More.

Begin with the basics. Add more as your website grows.

1
Start With A Simple Widget
Add Contact or Ask AI to begin helping visitors.
2
Add Richer Contact Paths
Add forms, feedback, resources, offers, and guided requests as your needs grow.
3
Add Insight
Review visitor questions, contact actions, and content gaps where included.
4
Add Both Product Lines
Use Website Widgets and AI Chatbot together when you want Contact + Ask AI in one shell.
One Shell, Clear Boundaries

Together publicly. Separate by product line.

Contact and Ask AI can appear in one widget — but their limits and access never merge.

Website Widgets
Contact actions, Website Widgets analytics, Website Widgets Data Hub where included, Country Targeting where included, visitor allowance, published widget slots, and Website Widgets records follow Website Widgets access.
Contact-side
AI Chatbot
AI assistants, messages, indexed pages, AI Analytics, AI Data Hub where included, chat logs, sources, corrections, and AI model quality follow AI Chatbot access.
Ask AI
Bundle & Save
Bundle & Save can lower price when both paid product lines are active, but it does not combine limits, records, analytics, Data Hub, targeting, usage counters, or AI model quality.
Price-only
Good To Know

Clear rules, by design.

Small Teams Can Start Simple
Start with the product line you need first and add the other later.
One Widget Shell
Contact and Ask AI can appear together without a second public shell.
Ask AI Follows AI Chatbot
Ask AI-only follows AI Chatbot usage, not Website Widgets slots or visitors.
Contact Follows Website Widgets
Contact actions, channels, targeting, and Website Widgets insights follow Website Widgets access.
Data Stays Product-Line Specific
Website Widgets Data Hub and AI Data Hub stay separate.
Pricing Has Exact Access
Exact plan availability and product limits are shown on Pricing.
Small Businesses

Questions, answered.

Start free and set up your widget before you choose a plan — no credit card needed.

Simple, lightweight setupOne widget shellStart with Contact, Ask AI, or bothProduct lines stay separateStart free, no credit card
Is Flidu Useful For Small Businesses?
Yes. Small business owners and small teams can add helpful website answers, direct contact actions, forms, offers, resources, and booking links — without adopting heavy software.
Can I Start With Just One Website?
Yes. You can start with one website and one widget, then add more as your needs change.
Can I Use Only Website Widgets?
Yes. Website Widgets can run on its own with contact actions, forms, content, booking links, hours, maps, resources, offers, and guided requests.
Can I Use Only Ask AI?
Yes. Ask AI can run on its own with website-trained answers. Ask AI-only placement does not consume Website Widgets published-widget slots or visitor allowance.
Can I Use Contact And Ask AI Together?
Yes. Contact and Ask AI can appear together inside one widget shell — visitors can get an answer and then choose a contact action.
Do Contact And Ask AI Need Separate Scripts?
No. One installed script powers your public widget shell. Each website still uses its correct Flidu embed context.
Can Ask AI Answer Questions About My Business?
Yes. Ask AI answers common website questions from website-trained sources, and content channels like FAQ explain what you offer. It isn’t positioned as perfect.
What Happens If Ask AI Cannot Answer?
Ask AI is instructed to say when it does not have enough source context, and that reply is written by the AI. When Ask AI shares a widget with Contact, the Contact tab sits beside the Ask AI tab, so visitors can switch to WhatsApp, a form, or a booking link at any point.
Can Visitors Contact Me Through WhatsApp Or A Form?
Yes. WhatsApp can go live on Website Widgets Free, and Contact Form and Feedback are included from Website Widgets Starter.
Can I Show Business Hours, Location, Resources, Or Offers?
Yes. Use Business Hours, Find Us / Maps, Leave a Review, Resources, and Offers to help visitors decide.
Can I Add A Booking Link?
Yes. Book Appointment opens your existing external booking page. Visitors continue to the booking tool you already use.
Does Flidu Replace My Booking Tool?
No. Flidu links to your external booking page. It does not manage schedules, reminders, rescheduling, payments, or staff availability inside Flidu.
Can I See What Visitors Ask?
Yes, where included. Data Hub and Analytics can show top questions, unanswered topics, contact actions, and content gaps — kept product-line specific.
Does Bundle & Save Merge Limits?
No. Bundle & Save is price-only. It can lower the price when both paid product lines are active, but it does not merge limits, records, analytics, Data Hub, targeting, usage counters, or AI model quality.
Can I Use Country Targeting?
Yes, where Website Widgets access includes it. Country Targeting follows Website Widgets access, is country-level only, and uses aggregated analytics. AI Chatbot access does not unlock it.
Can Public Visitors See My Plan Or Billing Details?
No. Plan, billing, upgrade, targeting, country-detection, workspace, and limit details live in your dashboard. Public visitors never see them.
Where Can I See Exact Plan Access?
On the Pricing page. It is the exact source for product access, plan availability, and limits.
Ask
Answer + Sources
Contact Action
Start Free Today

Give your small business website a clearer next step.

Start free, add your first widget, and help visitors move from questions to the right contact action.

No Credit Card Required · One Widget Shell · Product Lines Stay Separate
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