Workspaces & Teams · One Clean Context
Organize Websites, Widgets,
AI Assistants, And Teams.
Separate websites, client projects, team access, records, analytics, billing context, and product-line access inside clean workspaces built for modern website teams.
Availability: The workspace switcher, workspace ownership, and per-workspace billing are part of every workspace. Inviting teammates needs a plan with more than one seat — Pro or higher on either product line. Powered by Flidu branding control starts at Business on either product line. Data Hub exports and notification controls follow each product line's Data Hub access, which starts at Business.
Workspace contextTeam accessProduct-line accessUsage view
Switching workspace changes dashboard context. Product-line limits and access stay separate.
From One Account To Organized Workspaces
Create, add, invite, review.
Go from a single account to clean, organized workspaces — without mixing sites, records, analytics, usage, or billing context.
One Workspace Controls The Dashboard Context
Switch workspaces without mixing data.
Each workspace keeps its own websites, widgets, AI assistants, records, analytics, team members, billing context, branding state, and product-line access.
Active Workspace
The workspace switcher controls which dashboard context you are viewing.
Workspace context
Workspace-Scoped Data
Sites, widgets, AI assistants, records, analytics, and exports stay inside the selected workspace.
Records
Product-Line Access
Website Widgets and AI Chatbot stay separate even inside the same workspace.
Product-line access
Workspace Switcher & Navigation
A dashboard that follows the active workspace.
The workspace switcher shows the active workspace, lists the workspaces you can access, and gives paths to manage or create workspaces. The sidebar shows the active workspace's product navigation.
Workspace Settings and Billing belong to the workspace area — not the personal profile menu.
Personal-only — no Billing or Workspace Settings here.
Three Roles, Clear Responsibilities
Simple team roles that stay understandable.
Flidu uses exactly three roles — Owner, Admin, and Viewer — so access stays easy to reason about.
Full control
Owner
The Owner manages workspace settings, product setup, team access, billing access, ownership transfer, and workspace removal requests.
Workspace management
Admin
Admins can help manage sites, widgets, channel instances, AI assistants, data sources, records, and analytics. Billing access is optional and controlled by the Owner.
Read-only view
Viewer
Viewers can review dashboard activity, sites, widgets, AI assistants, records, analytics, and usage counters where the workspace access allows. Viewers cannot edit setup, export records, manage billing, or manage members.
Invite Team MembersIncluded From Pro
Invite people without losing control.
Workspaces support team access while keeping ownership, billing access, and sensitive actions bounded. Invite by email, pick a role, and manage pending and active members.
Invite teammates by email and pick Admin or Viewer. Owner changes only through ownership transfer.
Track pending and active members in one place.
Billing access is an Owner-controlled option for Admins.
Sensitive actions stay bounded to the right roles.
Team seats vary by plan. See Pricing for exact seat limits.
Team Seats Are Plan-Aware
Start solo. Add teammates as you grow.
Team access grows with your active workspace plan. The Owner is included in the seat count, and when both product lines are active in a workspace, the highest active plan level sets the seat limit — product-line seats never stack.
Solo Setup
Start with one workspace and one owner.
Growing Team
Invite Admins or Viewers once your plan includes more than one seat.
Agency Scale
Add more team access across client website workflows where your plan supports it.
Custom Seats
Enterprise seat limits are agreed with the Flidu team.
Exact team seat limits are shown on the Pricing page.
Workspace Usage At A Glance
See product usage without mixing product lines.
A compact workspace usage card summarizes Website Widgets and AI Chatbot usage in one place — while keeping product-line limits and counters separate.
Website Widgets and AI Chatbot usage shown side by side, never merged.
Each product line keeps its own limits and counters.
Bundle & Save lowers price only — it does not merge usage.
Branding Control Belongs To The Workspace
Branding control follows the active workspace.
Powered by Flidu branding control is resolved per active workspace. It can be available when either product line in that workspace includes branding control — but it does not merge product limits or unlock unrelated features.
One Workspace Branding State
Branding control is resolved per active workspace, not per individual product line setting.
Product Limits Stay Separate
Branding control is branding-only — it does not merge product-line limits or unlock unrelated features.
Visitors See The Final State
Public visitors only see the final public widget state — never plan, workspace, or branding settings.
Product Lines Stay Separate Inside Each Workspace
Two product lines, one workspace.
Even inside the same workspace, Website Widgets and AI Chatbot keep their own limits, records, analytics, and access.
Website Widgets
Contact actions, Website Widgets analytics, Website Widgets Data Hub where included, Country Targeting where included, visitor allowance, published widget slots, and Website Widgets records follow Website Widgets access.
Contact-side
AI Chatbot
AI assistants, messages, indexed pages, AI Analytics, AI Data Hub where included, chat logs, sources, corrections, and AI model quality follow AI Chatbot access.
Ask AI
Bundle & Save
Bundle & Save can lower price when both paid product lines are active, but it does not combine limits, records, analytics, Data Hub, targeting, team-seat logic, usage counters, or AI model quality.
Price-only
For Agencies And Client Websites
Keep client work organized.
Agencies and freelancers can use workspaces to separate client websites, teams, usage, records, analytics, and product access — without one account-wide data pool.
Client Website Separation
Keep each client or business context easier to review.
Client Labels
Give each workspace an optional Client / Project Label so client workspaces are easy to tell apart in your workspace list.
Team Visibility
Add Viewers or Admins where appropriate without exposing other workspaces.
Agency Scale
Agency presets scale Website Widgets, while AI Chatbot Agency presets stay separate.
Workspace Settings, Profile Settings & Theme
Keep personal settings separate from workspace settings.
Workspace Settings control workspace-level context. Profile Settings stay personal. Dashboard Theme is a personal preference and never changes public widget appearance.
Workspace Settings
Workspace name, username, purpose, and client label, a product subscriptions summary, Powered by Flidu branding, and the Owner-only ownership transfer and workspace removal options. Members are managed on the Team page.
Profile Settings
Personal profile, sign-in security, dashboard theme, and personal notifications. Nothing here changes the workspace.
Dashboard Theme
Light, Dark, and System are personal dashboard preferences only. They never change the public widget, widget preview theme, client branding, or installed widget appearance.
LightDarkSystem
Ownership Transfer & Workspace Removal
Sensitive workspace actions stay protected.
Ownership transfer and workspace removal are deliberate, confirmed, and bounded — never an accidental click.
Ownership Transfer
The Owner can transfer ownership to an active workspace member. The flow warns about billing, card renewal, subscription management, invoices, and workspace responsibility.
Admin Limits
Admins cannot remove or demote the Owner and cannot transfer ownership.
Workspace Removal Request
Workspace removal is request-based and reviewed — not an instant self-service deletion.
Confirmed & Traceable
Sensitive actions are confirmed deliberately and kept traceable for safety.
Plan-Aware, Not Pricing-Heavy
Start simple. Grow when you need to.
Begin with one workspace, add product access per workspace, invite the right people, and scale when you need to.
Start With A Workspace
Your first workspace gives you a clean place to organize websites, widgets, AI assistants, and usage.
Add Product Access Per Workspace
Each workspace has its own Website Widgets and AI Chatbot access.
Invite The Right People
Invite teammates as Admins or Viewers to give the right level of access.
Scale With Agency Or Enterprise
Agencies can manage more client website workflows. Enterprise remains custom.
See PricingExact team seats and plan limits are shown on the Pricing page.
Where Workspaces Fit In The Shared Shell
One shell, clear boundaries.
However a workspace runs Contact and Ask AI, records, analytics, limits, and access stay product-line specific.
Contact Only
Website Widgets settings, records, analytics, and visitor usage stay inside the active workspace.
Ask AI Only
AI assistants, messages, sources, chat logs, AI Analytics, and AI Data Hub stay inside the active workspace.
Contact + Ask AI
A shared public widget shell can connect the visitor experience, but workspace records, analytics, limits, and access stay product-line specific.
Best Fit Use Cases
Built for teams that organize.
Agencies & Freelancers
Organize client websites, teams, product access, usage, and insights by workspace.
Small Businesses
Keep website contact actions, Ask AI, records, analytics, and billing context in one place.
Marketing Teams
Give teammates visibility into widgets, visitor questions, and channel performance where access allows.
Service Businesses
Separate service websites, quote paths, forms, AI assistants, and analytics by workspace.
Multi-Site Owners
Keep different websites or business contexts easier to manage.
Enterprise Teams
Enterprise limits, retention, and team seats are agreed with the Flidu team. Roles stay Owner, Admin, and Viewer.
Good To Know
Clear rules, by design.
Workspace Context
Switching workspace changes the dashboard context you are working in.
Product Lines Stay Separate
Website Widgets and AI Chatbot access do not merge.
Team Roles Stay Simple
Use Owner, Admin, and Viewer only.
Branding Is Workspace-Level
Branding control follows the active workspace and does not unlock unrelated features.
Profile Stays Personal
Profile Settings and Dashboard Theme are personal preferences, not workspace controls.
Sensitive Actions Are Protected
Ownership transfer and workspace removal use deliberate confirmation flows.
What Is A Workspace In Flidu?
A workspace is your active dashboard context. It holds the websites, widgets, AI assistants, records, analytics, team members, billing context, branding state, and product-line access you are working with.
What Changes When I Switch Workspace?
The whole dashboard context changes — sites, widgets, AI assistants, records, analytics, usage, team, and billing context all follow the active workspace. Nothing is pooled across workspaces.
Can One Account Belong To Multiple Workspaces?
Yes. You can own or join multiple workspaces and switch between them with the workspace switcher.
Is The First Workspace Free?
Yes. Your first workspace is free. Each additional workspace needs at least one active paid plan of its own.
When Can I Create Additional Workspaces?
Additional workspaces require at least one active paid product plan inside that workspace — Website Widgets or AI Chatbot. The paid requirement is per workspace; a paid plan in one workspace does not unlock free or paid capabilities in another. See Pricing for plan prices.
Do Website Widgets And AI Chatbot Share Limits Inside A Workspace?
No. Even in the same workspace, Website Widgets and AI Chatbot keep separate limits, records, analytics, Data Hub access, and usage counters.
Does Bundle & Save Merge Workspace Access?
No. Bundle & Save is price-only. It can lower the price when both paid product lines are active, but it does not merge workspace access, limits, records, analytics, Data Hub, targeting, team-seat logic, or usage counters.
What Roles Can Team Members Have?
Exactly three: Owner, Admin, and Viewer. There are no custom roles.
What Can A Viewer See?
Viewers have a read-only view of dashboard activity, sites, widgets, AI assistants, records, analytics, and usage counters where the workspace access allows. Viewers cannot edit setup, export records, manage billing, or manage members.
Can An Admin Manage Billing?
Only if the Owner allows it. Admin billing access is an optional, Owner-controlled setting.
Can An Admin Remove The Owner?
No. Admins cannot remove or demote the Owner, and cannot transfer ownership.
How Are Team Seats Counted?
The Owner is included in the seat count, and a pending invitation holds a seat until it is accepted, expires, or is revoked. When both product lines are active in a workspace, the highest active plan level sets the seat limit — product-line seats never stack. Exact seat limits are on the Pricing page.
Can I Transfer Workspace Ownership?
Yes. The Owner can transfer ownership to an active workspace member through a deliberate, confirmed flow that explains billing and workspace responsibility.
Can I Delete A Workspace Instantly?
No. Workspace removal is request-based and reviewed, so sensitive removals stay deliberate and protected.
Does Workspace Branding Unlock Other Features?
No. Branding control is workspace-level and branding-only. It does not merge product-line limits or unlock Country Targeting, Data Hub, analytics, AI usage, or Website Widgets limits.
Is Dashboard Theme The Same As Public Widget Theme?
No. Dashboard Theme (Light, Dark, System) is a personal dashboard preference only. It does not change the public widget, widget preview theme, client branding, or installed widget appearance.
Can Public Visitors See Workspace Or Role Information?
No. Workspace, role, plan, billing, and usage details live in your dashboard. Public visitors never see them.