Contact + Ask AI · One Widget Shell
Answer Questions. Guide
Visitors To The Right Action.
Let visitors ask questions, see source-aware answers, and continue through the right contact action — all inside one Flidu widget shell.
No Second Script To InstallSource-Aware AnswersContact Actions Built In
Contact, Ask AI, or both — no second script to install.
Ask, then act — in one widget shell.
How Contact + Ask AI Works
Ask, answer, act — then learn.
One widget takes visitors from a question to the right next step, and shows you what they needed.
One Shell · Two Product Lines
Together in the widget.
Separate in the plan.
Contact and Ask AI can appear in the same Flidu widget — but limits, records, analytics, and entitlements stay with each product line.
Website Widgets
Contact actions stay under Website Widgets.
Contact actions, visitor allowance, targeting, Website Widgets analytics, and Website Widgets Data Hub follow your Website Widgets plan.
Contact actions & channelsVisitor allowance & targetingWebsite Widgets AnalyticsWebsite Widgets Data Hub
AI Chatbot
Ask AI stays under AI Chatbot.
Assistants, AI messages, indexed pages, source controls, AI analytics, AI Data Hub, and AI model quality follow your AI Chatbot plan.
Assistants & AI messagesIndexed pages & sourcesAI Analytics & AI Data HubAI model quality
Shared Shell
One public widget shell.
Contact and Ask AI can appear together in the same Flidu widget. Limits, records, analytics, Data Hub, targeting, and AI quality stay separate.
One widget, one scriptContact + Ask AI togetherRecords stay product-specificLimits never merge
Bundle & Save can lower the price when both paid product lines are active — but it does not merge limits or entitlements.
What Visitors Can Do
From a question to a next step.
One flow that meets visitors where they are — curious, comparing, or ready to act.
01
Ask A Question
Open Ask AI and ask about services, offers, pricing, or next steps.
02
View Source-Aware Answers
See replies drawn from approved website sources, with Source Cards where relevant.
03
Open A Contact Action
Continue through WhatsApp, a link, or the right channel for them.
04
Submit A Guided Request
Fill in a contact form, feedback, or a guided form to share what they need.
05
Book Or Find Resources
Book an appointment, browse services, or open resources and offers.
06
Continue Through The Right Channel
Pick up the next step that fits — no dead ends, no second widget.
What Contact Adds · Website Widgets
Contact gives visitors clear next steps.
Use Website Widgets to guide visitors toward the right action — from quick links to forms, bookings, resources, offers, and guided paths.
WhatsApp & Link Actions
Send visitors to WhatsApp or the right link in a tap.
Contact & Feedback Forms
Collect questions, requests, and feedback right in the widget.
Booking, Resources & Offers
Share appointments, services, resources, and current offers.
Guided Form
Walk visitors through a guided path to the right outcome.
Page, Traffic, Date, Hour & Country Targeting
Control where and when Contact actions appear, as your plan allows.
Website Widgets Analytics & Data Hub
See contact actions and records where entitled.
What Ask AI Adds · AI Chatbot
Ask AI answers before visitors leave.
Train Ask AI from trusted website sources so visitors can get answers, see relevant sources, and continue to the right next step.
Website-Trained Answers
Replies grounded in the sources you approve.
Suggested Questions
Guide visitors toward the questions you can answer best.
Source Cards
Show the pages or sources behind an answer where available.
Answer Intelligence, Context Assist & Fresh Page Check
Optional answer settings on paid AI Chatbot plans: broader context and a page re-check before replying.
Visitor Capture, AI Analytics & AI Data Hub
Capture intent and learn what visitors ask where entitled.
Choose Your Setup
Start with what your website needs.
Run Contact, Ask AI, or both — inside the same Flidu widget shell.
Contact Only
For websites that mainly need direct actions, forms, booking, resources, offers, or feedback.
View Website WidgetsAsk AI Only
For websites that want website-trained answers without Website Widgets contact actions.
View AI ChatbotMost Complete
Contact + Ask AI
For websites that want answers and action paths together inside one widget shell.
See PricingYou can start with either product line and add the other later.
Best Fit Use Cases
Built for websites that guide.
Service Businesses
Answer service questions and guide visitors to quotes, bookings, or forms.
Landing Pages & Campaigns
Help campaign traffic ask questions and continue to the right offer or action.
Agencies & Client Websites
Build repeatable Contact + Ask AI experiences across client sites.
Small Businesses
Give visitors simple answers, contact paths, resources, and booking options from one widget.
Good To Know
Clear boundaries, by design.
Limits Stay Separate
Contact follows Website Widgets. Ask AI follows AI Chatbot.
Country Targeting
Country Targeting follows Website Widgets plan access, not AI Chatbot plan access. See Pricing for exact access.
Branding Control
Branding control follows workspace-level plan access. See Pricing for exact access.
Bundle & Save
Bundle & Save can lower the price for paid + paid product lines, but does not merge limits, records, analytics, Data Hub, targeting, or AI quality.
Can I Use Contact Without Ask AI?
Yes. Website Widgets can run on its own with contact actions, forms, booking, resources, offers, and feedback — no Ask AI required.
Can I Use Ask AI Without Contact?
Yes. AI Chatbot can run on its own with website-trained answers and Source Cards. Ask AI-only placement does not consume Website Widgets published-widget slots or Website Widgets visitor allowance.
Do I Need Two Widgets If I Use Both?
No. Contact and Ask AI appear together in one Flidu widget shell, powered by one lightweight script — there is no second widget to install.
Does Contact + Ask AI Merge Limits?
No. Website Widgets and AI Chatbot remain separate product lines. Contact follows Website Widgets limits and entitlements; Ask AI follows AI Chatbot limits and entitlements. They never merge.
Does AI Chatbot Business Unlock Country Targeting?
Country Targeting follows Website Widgets plan access, not AI Chatbot plan access — an AI Chatbot plan does not unlock Website Widgets Country Targeting. See Pricing for exact access.
Can Visitors Continue From Ask AI To A Contact Action?
Yes. The Contact tab sits beside Ask AI in the same widget, so after an answer visitors can switch to it and continue through WhatsApp, a contact or guided form, booking, resources, or another action you have published.
Does Bundle & Save Merge Entitlements?
No. Bundle & Save is price-only. It can lower the price when both paid product lines are active, but it does not merge limits, records, analytics, Data Hub, visitors, messages, targeting, or AI model quality.
Can I Remove Powered By Flidu Branding?
Branding control is workspace-level and follows your plan access in the active workspace. See Pricing for exact access.
Where Do Records And Analytics Appear?
Data Hub access stays product-line-specific. Contact records and Website Widgets analytics live under Website Widgets; Ask AI records and AI analytics live under AI Chatbot. Records and usage counters are not merged.
What Type Of Communication Workflow Does Flidu Support?
Flidu supports website-trained answers, contact actions, forms, feedback, guided requests, and visitor insights inside a website widget. It is not designed as a real-time staff conversation workflow.