Contact
Contact the Flidu team.
Have a product question, a pricing or Enterprise question, a security question, or a business enquiry? Send a message and the Flidu team will reply by email.
Product Questions
How Flidu works for you.
Pricing & Enterprise
Plan fit and scale.
Security & Privacy
Trust and data handling.
General Enquiries
Anything else.
Need help with an existing account? Send us a message with this form and include your website or workspace name, or browse the Help Center.
Send Us a Message
We will reply by email.
What to Contact Us About
A few things people usually reach out about.
Product Questions
Ask about Website Widgets, Ask AI, Contact + Ask AI, channels, targeting, or Data Hub.
Pricing & Enterprise
Ask about plan fit, Agency scale, Enterprise needs, or billing questions.
Demo Questions
Ask what the demo shows, or how Flidu can fit your website.
Security & Privacy
Ask about public widget behavior, visitor data handling, source-aware answers, or account access.
Partnership Enquiries
For business or collaboration conversations.
General Enquiries
For anything that does not fit another category.
Before You Write
A little context helps us reply well.
You do not need all of this — but a few details help us send a useful, specific answer the first time.
We reply by email — the clearer your message, the better ours.
01
Your website or company name
So we can look at the right context.
02
Which product line
Website Widgets, AI Chatbot, or both.
03
The page or use case
A pricing page, landing page, service page, and so on.
04
Any plan or scale question
Plan fit, Agency scale, or Enterprise needs.
05
The best email for our reply
We reply by email, so this one matters most.
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