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Custom Link Channel

Custom Link website widget, built into your site

Add a custom link button to your website widget — pricing pages, booking links, portals, downloads, social profiles, docs, a phone number, or an email address.

No coding after install
Web address, phone number, or email
Preset icons, uploads from Starter
Works beside your other channels
The Channel

What is Flidu’s Custom Link widget?

It’s a flexible link button inside your website widget — best for any important destination that should be easier to find than a footer link or a hidden menu item.

Shortcut Router

A link launcher, not another menu

Your main navigation doesn’t need to carry every action. Put high-intent links where visitors already ask for help — inside the widget. Each shortcut is visitor intent → Custom Link → external destination.

Visitor intentCustom LinkDestination
Dashboard

Configure Custom Links from the dashboard

Rename it to match the action, enter a web address, a phone number, or an email address, pick a preset icon or upload your own, and publish when it is ready.

Icons

Preset icons, or upload your own brand icon

Use a preset icon for generic destinations, or upload a branded image for apps, portals, communities, products, downloads, or partner links. Uploaded icons are included from Website Widgets Starter; on Free, choose a preset icon.

On Your Website

How Custom Link appears on the widget

Visitors see your Custom Link as a normal channel row with your label and icon. One tap opens the destination: a web address opens in a new tab unless you turn Open in new tab off, a phone number opens the visitor’s phone app, and an email address opens their email app.

Brightside StudioGet in touch
WhatsAppChat with us
Find Us / MapsGet directions
Leave a ReviewShare your experience
Browse templatesVisit link
Powered byFlidu
Tap
Your destination opens
The row is the link, so there is no extra screen in the widget.
example.com/templates
In a new tab by default
Renamed to match the action
“Browse templates”, “Book a call”…
Opens your destination in one tap
In a new tab by default
Use Cases

Practical Custom Link destinations, by goal

Group high-intent links by business goal — each one is a clean shortcut to a page or tool you already have.

Sales
View pricing
/pricing
Book a demo
/book-demo
Compare plans
/compare
Request proposal
/proposal
Content
Case studies
/case-studies
Docs
docs.example.com
Blog
/blog
Download guide
/guide.pdf
Customer Access
Client portal
app.example.com
Login
/login
Help center
/help
Status page
status.example.com
Marketing
Portfolio
/work
YouTube channel
example.com/youtube
Instagram profile
example.com/instagram
Campaign page
/launch
Local / Service
Menu
/menu
Service area page
/areas
Booking page
/book
Directions page
/directions
SaaS / Product
Templates
/templates
Product tour
/tour
App download
/app
Changelog
/changelog
One Widget

Custom Links beside your other widget channels

Custom Links are the glue between Flidu’s built-in channels and the pages and tools your business already uses. Several Custom Links in one widget is included from Website Widgets Business. On Free, Starter, and Pro each widget carries one Custom Link beside your other channels.

SaaS site
Ask AI, View Pricing, Book Demo, Read Docs, and Contact Sales in one widget.
Agency site
WhatsApp, Portfolio, Services & Pricing, Case Studies, and Client Portal.
Course website
Admissions WhatsApp, Download Brochure, Course FAQ, Book Counselling, and Student Portal.
Clinic site
Book Appointment, Find Us / Maps, Insurance FAQ, Contact Form, and Patient Portal.
Brightside StudioGet in touch
FAQQuick answers
View PricingVisit link
Book a DemoVisit link
WhatsAppChat with us
Read DocsVisit link
Contact SalesVisit link
Powered byFlidu
Page Context

One website, multiple widgets, page-specific Custom Links

Create different widgets for different pages or campaigns — each widget has its own Custom Links and its own install snippet. More than one published widget needs Website Widgets Starter or higher, Page Targeting is included from Pro, and several Custom Links in one widget from Business.

Homepage
Pricing
Book Demo
Templates
Pricing Page
Compare Plans
Talk to Sales
Billing FAQ
Docs Page
Setup Guide
Contact Support
Status Page
Product Page
Case Studies
Book Product Demo
Download Brochure
Engagement

Know how often visitors tap your Custom Links

From Website Widgets Starter, Analytics counts Custom Link clicks beside your other channels, by website and widget. Pro adds a Top Pages list, and Business adds a filter for a single channel. From AI Chatbot Starter, Contact Actions After Ask AI counts Custom Link clicks that follow an Ask AI conversation in the same widget. Analytics and Data Hub stay product-line specific.

Flidu counts the click inside your widget. It does not confirm what visitors do after they leave your site unless that destination has its own analytics.

Website Widgets Analytics
Last 7 Days
Clicks By Channel
WhatsApp
128
Custom Link
96
Maps
74
Review
41
Widget Opens
1,204
Channel Clicks
339
Setups

Custom Link setup examples

Booking link
example.com/book
Icon: External linkBook a call
Pricing page
example.com/pricing
Icon: ArrowView pricing
Client portal
app.example.com
Icon: GlobeOpen portal
Documentation
docs.example.com
Icon: BookRead docs
Download app
example.com/app
Icon: DownloadDownload app
Course brochure
example.com/brochure.pdf
Icon: ArticleGet brochure
Phone number
+1 555 123 4567
Icon: PhoneCall us
Email address
hello@example.com
Icon: MailEmail us
Good To Know

Good to know before adding Custom Links

Use short action labels.
Link to high-intent destinations.
Use a recognizable icon.
Keep external pages mobile-friendly.
Put page-specific links on page-specific widgets.
Open high-value tools like booking or portals.
Don’t use it as a dumping ground for every page.
Don’t use it as a substitute for a full nav menu.
Visitor Intent
Widget Shortcut
Destination
Start Free Today

Add smarter Custom Links to your website

Start free and turn important URLs into clean widget shortcuts visitors can actually find.

No Coding After Install · Preset Icons On Every Plan · Web Links Open In A New Tab By Default
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