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Messenger Channel

Facebook Messenger chat button, built into your website

Add a Messenger button to your website widget, show visitors how fast you typically reply, and open your Facebook Page’s Messenger chat in one tap.

Messenger website widget
m.me link or Facebook Page URL
Reply-time line you choose
Opens the real Messenger
Brightside StudioGet in touch
WhatsAppChat with us instantly
MessengerTypically replies instantly
Instagram DMMessage us on Instagram
Telegram
TelegramChat on Telegram
Find Us / MapsGet directions
Powered byFlidu
Reply time you choose
m.me/brightside
One tap from the widget
Opens Messenger
The Channel

What is Flidu’s Facebook Messenger website widget?

Add a Facebook Messenger chat button to your website without building a custom widget. Visitors open your widget, choose Messenger, and continue the conversation in Messenger.

Facebook Page / m.me Link
Point the button at your m.me link or Facebook Page URL.
Custom Channel Title
Rename the Messenger row visitors see, from Website Widgets Starter.
Optional Description
Replace the default line under the title, up to 240 characters.
Response Time Line
Show a “Typically replies…” line when Description is empty.
Opens In A New Tab
Messenger opens in a new tab, so your page stays open.
Click Analytics
See Messenger clicks beside your other channels, from Website Widgets Starter.
The Handoff

From website visit to Messenger thread

A visitor with a question moves from your page into a real Facebook Page conversation — with the reply time shown before they tap.

1
Visitor Has A Question
On any page of your site.
2
Opens Your Widget
The Flidu widget on that page.
3
Finds Messenger
In the channel list, with your reply-time line under it.
4
Taps Messenger
One tap, no extra screen.
5
Messenger Opens
Conversation continues in Facebook Messenger.
Dashboard

Configure Messenger from the dashboard

Set the Messenger link once, adjust the visitor-facing copy, choose the reply-time line, and save it as a draft before you publish.

MessengerChat on Messenger
Channel Title
Messenger
The label visitors see for this channel in the widget — rename it to anything, e.g. “Get in Touch”.
Messenger link *
m.me/brightside
Your m.me link or Facebook Page URL.
Description · optional
 
Visitor-facing helper text, up to 240 characters.
Response Time
InstantlyMinutesAn hourA day
How It Looks
WhatsAppChat with us instantly
MessengerTypically replies instantly
Instagram DMMessage us on Instagram
One row in your channel list. The Response Time line shows under the title when Description is empty.
With A Description
Messenger
Questions about an order? Message our studio team.
A Description shows in place of the reply-time line.
Response Time

Show the right reply expectation before visitors leave

Visitors hesitate when they don’t know whether anyone will answer. Set the expectation before they open the app.

Typically replies instantly
Best when someone is watching the Page inbox now.
Typically replies in minutes
Great for active sales or support hours.
Typically replies in an hour
A realistic promise for busy teams.
Typically replies in a day
Honest for solo owners and creators.

Response time is a display setting you choose, shown under the Messenger title when Description is empty. It does not sync live agent status from Meta.

One Widget

Use Messenger beside your other widget channels

Some visitors prefer Messenger. Others prefer WhatsApp, Instagram DM, Telegram, a review link, or maps. Flidu keeps them together in one clean widget, with Ask AI on its own tab, instead of scattering buttons across the page.

Ecommerce store
Messenger for order questions, FAQ for common questions, Leave a Review after delivery, Custom Link for returns.
Agency website
Messenger for quick sales questions, Book Appointment for discovery calls, Resources for case studies, Ask AI for instant answers.
Local business
Messenger for quick questions, Find Us / Maps for directions, Business Hours for open times, Leave a Review after the visit.
Brightside StudioGet in touch
WhatsAppChat with us instantly
MessengerMessage us on Messenger
Instagram DMMessage us on Instagram
Telegram
TelegramChat on Telegram
Find Us / MapsGet directions
Leave a ReviewShare your experience
Contact FormSend us a message
Powered byFlidu
Page Context

One website, multiple Messenger widgets

Give each page its own widget, with its own Messenger title, link, and supporting channels — on Website Widgets Starter and above, which include more than one published widget.

Homepage
Message us on Messenger
Also on this widget
Ask AIWhatsAppFAQ
Pricing Page
Ask about pricing
Also on this widget
Ask AIBook AppointmentFAQ
Support Page
Message support
Also on this widget
FAQContact FormResources
Product Page
Ask about this product
Also on this widget
Leave a ReviewResourcesCustom Link
Engagement

Know when visitors choose Messenger

On Website Widgets Starter and above, see how often visitors click Messenger and how it compares with your other channels. Pro adds top pages and widget performance. Analytics and Data Hub stay product-line specific.

Flidu tracks the website-widget interaction. It does not read or confirm the private Messenger conversation after the visitor leaves for Messenger.

Channel Engagement
Last 7 Days
Messenger Clicks
118
Top Source Page
/pricing
Clicks By Channel
Messenger
118
WhatsApp
92
Instagram DM
64
Contact Form
37
Setups

Messenger setup examples

Sales questions
Talk to sales on Messenger
In minutes
Support handoff
Message support
In an hour
Local business
Message us on Messenger
In minutes
Creator / consultant
Chat on Messenger
In a day
Campaign page
Ask about this offer
Instantly
Good To Know

Good to know before adding Messenger

You Need An m.me Link Or Page URL
The button points at your m.me link or Facebook Page URL.
Messenger Opens Outside Flidu
The conversation continues in the real Messenger app or site.
Flidu Doesn’t Read Conversations
Flidu opens Messenger — it doesn’t read your private chats.
Response Time Is Display Text
It’s the expectation you set, not a live Meta sync.
Description Replaces The Reply-Time Line
The row shows one line under the title: your Description if set, otherwise the Response Time.
Sits Beside Every Other Channel
Mix Messenger with WhatsApp, Maps, Leave a Review, and more, with Ask AI on its own tab.
Messenger Channel

Questions, answered.

Start free and add a Facebook Messenger button to your website widget.

Website Widgets Messenger channelm.me link or Facebook Page URLDescription or reply-time lineOpens Messenger in a new tabNo inbox replacement
What Is Flidu’s Messenger Channel?
It’s a Website Widgets channel that adds a Facebook Messenger button to your widget. Visitors tap it and your Messenger link opens.
Is This A Facebook Messenger Chat Button For My Website?
Yes. It’s a Messenger chat button that lives inside your Flidu widget and opens your Facebook Page Messenger chat.
Is This The Same As Embedding Facebook Messenger Chat?
No. This is not an embedded Messenger inbox or live chat inside Flidu. The Messenger row in your widget opens your Facebook Page’s Messenger link in a new tab.
Do I Need A Facebook Page?
Yes. Messenger opens a conversation with your Facebook Page, so you need its m.me link or Page URL.
Can I Use An m.me Link?
Yes. Paste your full m.me link as the Messenger link.
Can I Use My Facebook Page URL?
Yes. Paste your m.me link or your Facebook Page URL as the Messenger link. The row opens the link you enter.
Can I Change The Messenger Button Label?
Yes, from Website Widgets Starter. Rename the Channel Title, like “Message us on Messenger” or “Talk to sales”. On Free the row keeps the default title, Messenger.
Can I Add A Custom Description?
Yes. The optional Description shows under the Messenger title in the channel list, in place of the default line and the Response Time line.
Can I Show How Fast We Usually Reply?
Yes. Choose Instantly, Minutes, An hour, or A day, and a line such as “Typically replies in minutes” shows under the Messenger title when Description is empty.
Is The Response Time Live Or Automatic?
No. It’s display text you choose — it does not sync live agent status from Meta.
What Happens When A Visitor Taps Messenger?
Your Messenger link opens in a new tab, and the conversation happens in Messenger.
Does Flidu Read Or Store Messenger Conversations?
No. Flidu opens Messenger and can track widget engagement — it does not read or store the private conversation.
Can Messenger Appear Beside WhatsApp, Telegram, Instagram DM, Google Maps, Leave A Review, Feedback, Resources, And Ask AI?
Yes. Messenger sits beside every other channel in the same widget, and Ask AI has its own tab there.
Can I Create Different Messenger Setups For Different Pages?
Yes, from Website Widgets Starter. Each widget has its own snippet, so a page can carry its own Messenger title, link, and supporting channels.
Can I Use Multiple Widgets On One Website?
Yes, on Website Widgets Starter and above, which include more than one published widget. Free includes one.
What Can I Learn From Messenger Analytics?
On Website Widgets Starter and above, how many times visitors click Messenger and how that compares with your other channels. Pro adds top pages and widget performance.
Does This Replace Meta Business Suite, A Helpdesk, Or A CRM?
No. It routes visitors into Messenger — it doesn’t replace Meta Business Suite, a Page inbox, a helpdesk, or a CRM.
Open Your Widget
See Reply Time
Tap Messenger
Start Free Today

Add a smarter Messenger widget to your website

Start free and turn your Facebook Page Messenger link into a clear website chat button with a reply expectation, beside your other channels.

No Inbox Replacement · m.me Link Or Page URL · Reply-Time Line · Opens In A New Tab
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